Returns & Exchanges
At Nomad Watch Works, we want you to be completely satisfied with your purchase. If your new watch strap or accessory isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and the correct return shipping address.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective films are intact to prevent damage during transit.
Ship the Package
Affix the provided return label or use a tracked shipping service of your choice to send the items back to our fulfillment center.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your full refund or ship out your requested exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing